Computershare Investor Services, acts as transfer agent and registrar for UTC shareholders. Computershare Investor Services also distributes dividends to registered shareholders.

Please note that there are two alternative ways to own stock, other than in mutual funds, which are

• as a registered shareholder,
• as a beneficial owner of stock that is held in "street name."

If you are a registered shareholder of UTC stock, your name appears in the Company's shareholder register kept by Computershare Investor Services. You receive dividend checks written on the UTC account with Computershare Investor Services, or Direct Deposit of your dividends to your bank account through the Automated Clearing House, or you may qualify to have your dividends reinvested through the Dividend Reinvestment and Stock Purchase Plan administered by Computershare Investor Services.

Registered shareholders may visit Computershare Investor Services' Web site for information and assistance or you may contact them by telephone at 1-800-488-9281. If you are calling from outside the U.S., you may contact them at 1-781-575-2724.

If your shares are registered in "street name," your name does not appear anywhere in the Company's shareholder records. Instead, the "street name" of your broker, bank, or other nominee who holds the shares for you appears on our records; you are the beneficial owner of the shares. Your dividends are delivered to your broker, bank, or other nominee, who distributes the dividends to you.

United Technologies Corp. and Computershare Investor Services do not have records of beneficial owners of UTC stock. If you are a beneficial owner of UTC stock, please contact your broker, bank or other nominee for assistance with any questions concerning ownership or dividends.